Workplace Experience Coordinator - Level 1

Assignment duration: 3 months · On-site (not remote) · Work hours: 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM

About The Role

The Senior Pantry Coordinator is a working lead role responsible for the day-to-day operations of the on-site pantry while overseeing a team of three coordinators. This individual is expected to be hands-on — actively completing stocking, organizing, and service tasks alongside the team — while also ensuring the team operates efficiently, meets performance standards, and stays on track. The Senior Coordinator is a doer first, with added responsibility for team oversight and coordination.

Responsibilities

• Maintain the cleanliness and organization of the pantry, market, and backstock areas
• Stock and rotate pantry inventory, ensuring all items are fresh and within expiration dates
• Maintain full knowledge of the menu and product assortment
• Order and receive pantry supplies
• Monitor inventory levels and notify management when supplies are running low
• Set up and replenish self-serve food and beverage stations
• Keep all equipment clean and in good working order
• Monitor the pantry area to ensure all food safety and sanitation guidelines are followed
• Provide exceptional customer service to employees and guests
• Assist with special events and catering requests
• Oversee daily operations of a three-person team, including task delegation and ensuring responsibilities are completed accurately and on time
• Serve as the first point of escalation for team questions or operational issues before elevating to management
• Provide formal supervision to employees. Monitor the training and development of staff
• Coordinate and manage the team’s daily activities. Establish work schedules, assign tasks, and cross-train staff
• Set and track staff and department deadlines
• Mentor and coach as needed. Ensure support provided by the team is efficient and consistent
• Suggest process improvement efforts on a regular basis
• Perform other duties as assigned

Requirements

• Prior food and beverage experience required
• High School Diploma or GED
• Strong customer service mindset and professional presence
• Prior experience in a lead or senior role preferred
• Ability to lift up to 50 lbs
• Ability to stand, kneel, bend, and walk for extended periods of time
• Ability to perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs
• Comfortable working in a fast-paced, team-oriented environment while balancing individual and oversight responsibilities
• Participation in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including proper use of cleaning chemicals and equipment