Workplace Experience Coordinator - Level 1

Additional support role for a 3-month assignment with possible extension.

Responsibilities

• First point of contact for all those entering the facility; greet visitors with a friendly and welcoming demeanor.
• Issue visitor and parking passes and follow security protocols.
• Escort visitors to the proper location.
• Answer the telephone in a professional manner to create a memorable first impression.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed.
• Address issues with vendors or staff as needed.
• Escalate inquiries or complaints from employees, guests, and co-workers.
• Provide support for the team as directed, including office supply management, meeting coordination, and equipment care.
• Create customized client materials that follow brand guidelines.
• Follow property-specific security and emergency procedures.
• Notify appropriate parties to ensure the safety of all individuals in the building.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices with regular but moderate supervision and guidance.

Requirements

• High School Diploma or GED with 2-3 years of job-related experience.
• Established understanding of work routines and standards, applying skills and knowledge in a range of processes, procedures, and systems.
• Intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with a robust inquisitive mindset.
• Experience supporting and executing events, with the ability to serve as a brand ambassador and engage confidently with attendees.
• Strong communication and interpersonal skills; outgoing and comfortable representing the organization.

Pay

The pay range for this position is $26.00 - $26.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity.

Benefits

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

• Hours: 9:00 AM – 6:00 PM, Monday through Friday
• Workplace Type: Fully onsite position in Bellevue, WA