Workers Compensation Claims Adjuster

About the role

We're seeking a Workers Compensation Claims Adjuster who excels at problem-solving, decision-making, and providing compassionate support. Our ideal candidate will thrive in a dynamic, collaborative environment where they can own their claims, deliver exceptional service, and pursue personal and professional growth.

Responsibilities

• Investigate, evaluate, and proactively manage workers compensation claims from start to finish.
• Negotiate settlements and drive claims toward successful resolution.
• Build strong relationships with injured workers, employers, medical providers, and attorneys.
• Make thoughtful, timely decisions while delivering an outstanding customer experience.
• Contribute to a collaborative team focused on excellence and continuous improvement.

Requirements

• Experience in workers compensation claims or a related insurance, claims, or risk management role is preferred.
• Strong communication, organization, and multitasking skills.
• Critical thinking and the confidence to make sound, independent decisions.
• Effective negotiation skills and a solutions-focused mindset.
• A genuine desire to learn, grow, and expand your insurance industry expertise.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to pass a background check.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to make independent decisions and solve complex problems.
• Effective negotiation and conflict resolution skills.
• Attention to detail and accuracy in record-keeping.

Benefits

• Competitive compensation.
• Generous paid time off and paid company holiday schedule.
• Medical, dental, vision, life, long-term disability, company match 401(k), HSA, FSAP.
• Paternity leave, adoption assistance, fertility and family planning assistance, pet insurance, retail discount programs.
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle.
• Scholarships for dependents and tuition reimbursement to further your education.
• Hybrid work schedule (three days in the office, two days remote).

Pay

Compensation is competitive and commensurate with experience.

Schedule

A hybrid work schedule based out of the South Sioux City, NE office with three days in the office and two days working remotely.