Workers Compensation Claims Adjuster

About the role

We're seeking a Workers Compensation Claims Adjuster who excels at problem-solving, decision-making, and providing compassionate support. Our ideal candidate will thrive in a dynamic, collaborative environment where they can grow their career while making a meaningful impact.

Responsibilities

• Investigate, evaluate, and proactively manage workers compensation claims from start to finish.
• Negotiate settlements and drive claims toward successful resolution.
• Build strong relationships with injured workers, employers, medical providers, and attorneys.
• Make thoughtful, timely decisions while delivering an outstanding customer experience.
• Contribute to a collaborative team focused on excellence and continuous improvement.

Requirements

• Experience in workers compensation claims or a related insurance, claims, or risk management role is preferred.
• Strong communication, organization, and multitasking skills.
• Critical thinking and the confidence to make sound, independent decisions.
• Effective negotiation skills and a solutions-focused mindset.
• A genuine desire to learn, grow, and expand your insurance industry expertise.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Critical thinking and decision-making skills.
• Effective negotiation and problem-solving skills.

Benefits

• Generous paid time off and paid company holiday schedule.
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA.
• Paternity leave, adoption assistance, fertility and family planning assistance, pet insurance, retail discount programs.
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle.
• Scholarships for dependents and tuition reimbursement to further your education.
• Company-paid continuing education and monetary awards for professional development.

Pay

Competitive compensation.

Schedule

A hybrid work schedule based out of the Knoxville, TN office with three days in the office and two days working remotely.