Workers Compensation Claims Adjuster

About the role

We're seeking a Workers Compensation Claims Adjuster who excels at problem-solving, decision-making, and providing compassionate support. Our ideal candidate will enjoy a flexible, supportive environment with manageable caseloads and the freedom to make impactful decisions.

Responsibilities

• Investigate, evaluate, and proactively manage workers compensation claims from start to finish.
• Negotiate settlements and drive claims toward successful resolution.
• Build strong relationships with injured workers, employers, medical providers, and attorneys.
• Make thoughtful, timely decisions while delivering an outstanding customer experience.
• Contribute to a collaborative team focused on excellence and continuous improvement.

Requirements

• Experience in workers compensation claims or a related insurance, claims, or risk management role is preferred.
• Strong communication, organization, and multitasking skills.
• Critical thinking and the confidence to make sound, independent decisions.
• Effective negotiation skills and a solutions-focused mindset.
• A genuine desire to learn, grow, and expand your insurance industry expertise.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to work flexible hours, including occasional evenings and weekends.

Skills

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite.
• Ability to prioritize tasks and meet deadlines.

Benefits

• Competitive Compensation
• Generous Paid Time Off and Paid Company Holiday Schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k)
• HSA, FSA
• Paternity Leave
• Adoption Assistance
• Fertility and Family Planning Assistance
• Pet Insurance
• Retail Discount Programs
• Community Volunteer Opportunities
• Wellness Programs, Gym Subsidies, and Support for Maintaining a Healthy Lifestyle
• Scholarships for Dependents and Tuition Reimbursement to Further Your Education
• Company-Paid Continuing Education and Monetary Awards for Professional Development
• Hybrid Work Schedule (Three Days in the Office, Two Days Remote)

Pay

Compensation is competitive and commensurate with experience.

Schedule

A hybrid work schedule based out of the South Sioux City, NE office with three days in the office and two days working remotely.