Workers' Compensation Claims Adjuster

About the role

Amerisure is seeking a Workers’ Compensation Claims Adjuster to support our west region. This role requires jurisdictional expertise for Arizona.

Responsibilities

• Collaborate and communicate with agents, policyholders and internal stakeholders on claims and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with manager and counsel to manage litigated claims.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year of experience handling workers’ compensation indemnity claims.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10%.
• Ability to travel daily between locations.

Qualifications

• Knowledgeable about workers' compensation laws and regulations.
• Experience with claims management software.
• Good interpersonal and communication skills.
• Ability to handle multiple tasks simultaneously.

Skills

• Excellent problem-solving skills.
• Strong organizational and prioritization skills.
• Ability to work independently and as part of a team.
• Effective negotiation and conflict resolution skills.

Benefits

We offer a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also provide flexible work arrangements to promote work-life balance.

Pay

Competitive base pay and performance-based incentive pay.

Schedule

Flexible work arrangements to promote work-life balance.

Benefits

Comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs.

Company Culture

We are committed to being an employer of choice and fostering a workplace that promotes excellence and professional growth. We are recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.

Equal Opportunity Employer

Amerisure is an Equal Employment Opportunity employer and complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. We prohibit retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices.