Workers' Compensation Claims Adjuster

About the role

Amerisure is seeking a Workers’ Compensation Claims Adjuster to support our west region. This role requires jurisdictional expertise for Arizona.

Responsibilities

• Collaborate and communicate with agents, policyholders and internal stakeholders on claims and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with manager and counsel to manage litigated claims.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year of experience handling workers’ compensation indemnity claims.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10%.
• Ability to travel daily between locations.

Qualifications

• Knowledge of workers' compensation law and regulations.
• Understanding of insurance policies and claims handling procedures.
• Ability to handle complex cases with minimal supervision.
• Good interpersonal and communication skills.
• Basic knowledge of legal principles and procedures.

Skills

• Excellent problem-solving and decision-making skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Effective negotiation and conflict resolution skills.
• Proficiency in Microsoft Office Suite.

Benefits

As an employer of choice, Amerisure offers a competitive total rewards package including:

• Competitive base pay and performance-based incentive pay.
• Comprehensive health and welfare benefits.
• A 401(k) savings plan with profit sharing.
• Generous paid time off programs.
• Flexible work arrangements to promote work-life balance.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The schedule for this position is typically full-time, with occasional evening and weekend work as needed.