Workers' Compensation Claims Adjuster

About the role

Amerisure is seeking a Workers’ Compensation Claims Adjuster to support our west region. This role requires jurisdictional expertise for Arizona.

Responsibilities

• Collaborate and communicate with agents, policyholders and internal stakeholders on claims and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with manager and counsel to manage litigated claims.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year of experience handling workers’ compensation indemnity claims.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10%.
• Ability to travel daily between locations.

Qualifications

• Knowledge of workers' compensation law and regulations.
• Experience with claims management software.
• Understanding of insurance policies and coverage.
• Ability to handle complex cases with minimal supervision.

Skills

• Excellent communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

Comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, generous paid time off programs, and flexible work arrangements are offered. Amerisure is also recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.

Pay

Competitive base pay and performance-based incentive pay are offered.

Schedule

The schedule is flexible and may involve some overnight travel.

Company Culture

Amerisure is committed to fostering a workplace that promotes excellence and professional growth. The company is an Equal Employment Opportunity employer and offers a competitive total rewards package that includes a 401(k) savings plan with profit sharing, generous paid time off programs, and flexible work arrangements to promote work-life balance.