Worker Experience Coordinator (On Site)

About the role

HireArt is seeking a Worker Experience Coordinator to support staffing workers in Las Vegas, NV. The role involves resolving worker inquiries and ensuring a positive work experience.

Responsibilities

• Create pre-start communications and answer payroll, timesheet, PTO, and benefit-related questions via email, chat, in-person, or phone.
• Support HR efforts by conducting coaching sessions and escalating issues.
• Engage employees through workplace surveys and events.
• Manage worker discipline discussions and terminations.
• Coordinate mass communications with the Operations team, Account Management, and other departments.
• Improve processes and provide insights into employee morale.
• Collaborate with Product, Account Management, Finance, Payroll, and other teams.
• Lead on-site with a positive and respectful attitude.

Requirements

• 2+ years of experience in HR, People Operations, Customer Service, or a related field.
• Proficiency in Google Sheets and data validation tools.
• Calm, empathetic, respectful, and kind demeanor.
• Self-organization, proactivity, resourcefulness, and attention to detail.
• Effective time management, prioritization, listening, and communication skills.
• Basic understanding of Zendesk, Slack, Google Suite, and other organizational tools.

Benefits

• Medical insurance through ICHR program with 100% employer coverage for dental and vision insurance.
• Life and disability insurance.
• Paid parental leave.
• Work-from-home stipends including workspace setup, company-provided Apple laptop, phone/internet stipend, and uncapped PTO.
• 401(k) through Fidelity.

Pay & Schedule

• Full-time, on-site position with a potential for extension.
• 6 months initially, with the possibility of further extensions communicated before the end of the initial term.