Jobs · Education · Ohio

Work Study, Student Ambassador (Student Affairs)

Cuyahoga Community College · Warrensville Heights, OH · 1 mo ago
EducationFull-time

Department: Student Affairs • Location: Eastern Campus • Reports to: Student Success Specialist • Internal recruitment

About the role

Student Ambassadors will develop and demonstrate foundational professional competencies in customer service, communication, and student support by effectively assisting peers with college systems, resources, and processes. Through hands-on experience, students will strengthen problem-solving skills, digital literacy (e.g., My Tri-C Space navigation), and the ability to assess student needs and provide appropriate referrals. Additionally, Student Ambassadors will enhance leadership, teamwork, and intercultural competence by supporting campus events and engaging with diverse student populations. By the end of the experience, student employees will be able to confidently represent the College, apply institutional knowledge to real-world situations, and reflect on their role in promoting student success and completion.

Responsibilities

  • Provide support to students during peak periods
  • Assist students with My Tri-C Space
  • Provide campus tours
  • Assist with on- and off-campus events such as open houses, New Student Orientation (NSO), college fairs, and high school visits
  • Participate in leadership programs and attend student success workshops
  • Other duties as assigned

Requirements

  • Have completed at least 6 credit hours at Tri-C
  • Minimum GPA of 2.5
  • Consistently maintain 6 credit hours each semester
  • Maintain satisfactory academic progress
  • Adhere to the College’s confidentiality policy
  • Successfully pass background and drug screening
  • Flexible schedule including evenings and weekends
  • Demonstrate outstanding customer service, reliability, effective leadership skills, and strong communication skills

Number of openings: 6

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