We are a company that delivers the things you desire most in your career, GROWTH and STABILITY.

DARCARS of Rockville is seeking a Car Sales Representative to join our team. This is a non-supervisory, commission-based role focused on selling new and used vehicles while delivering exceptional customer service.

Responsibilities

• Conduct business in a professional and ethical manner.
• Greet customers with a welcoming attitude and listen to their needs.
• Describe vehicle operations and features matching customer needs, both in-person and virtually.
• Follow DARCARS test drive procedures, including obtaining correct identification and following the test drive route.
• Suggest optional equipment, features, and warranties for customer purchase.
• Correctly compute and quote sales prices.
• Work with the finance team to obtain financing as needed.
• Complete all necessary paperwork and arrange for vehicle delivery and registration.
• Address all customer concerns and ensure customer satisfaction.
• Maintain solid knowledge of brands and products, including features, specifications, pricing, options, and standard equipment.
• Conduct effective demonstration rides on planned routes.
• Develop and maintain a future prospect and customer follow-up system.
• Participate in all required brand and DARCARS training.
• Utilize and become familiar with online digital retailing selling tools.
• Use video tools to assist customers virtually with the car-buying process.
• Develop personal income goals consistent with DARCARS standards and create a strategy to meet them.
• Comply with DARCARS policies and procedures.
• Perform other duties as assigned.

Requirements

• Strong communication skills with both customers and employees.
• Ability to speak multiple languages (Spanish is a plus).
• Demonstrated commitment to customer service.
• Comfortable using video tools (e.g., FaceTime) to assist customers.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
• Previous sales experience preferred but not required.
• Ability to stand, walk, bend, twist, and perform normal job functions.
• Ability to work in a fast-paced environment and be a team player.
• Flexible schedule, including evenings and weekends.
• Valid driver’s license and acceptable safe driving record.
• High school diploma or equivalent (GED).
• At least eighteen years of age.
• Ability to pass a pre-employment screening (background check).

Benefits

• Comprehensive benefits plan including 401k.
• Employee discounts on vehicle purchases, parts, and service repairs.
• Opportunities to join community service initiatives.
• Internal career advancement opportunities.