We are a company that delivers the things you desire most in your career, GROWTH and STABILITY.

Bilingual (English/Spanish) candidates preferred.

About the role

As a Car Sales Representative, you will sell new and used vehicles, deliver exceptional customer service, and achieve DARCARS' sales objectives. This is a non-supervisory, commission-based role where you will engage with customers both in person and virtually, collaborating with Sales Consultants, Sales Managers, Finance Managers, and the General Manager.

Responsibilities

• Conduct business in a professional and ethical manner.
• Follow DARCARS’ approach to selling:
  • Greet customers with a welcoming attitude and listen to their needs.
  • Describe operations and features of vehicles matching customer’s needs via in-person or virtual interactions.
  • Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.).
  • Suggest optional equipment, features, and warranties for customer purchase.
  • Correctly compute and quote sales price.
  • Work with the finance team to obtain financing as needed.
  • Complete all necessary paperwork.
  • Arrange for delivery and registration of the vehicle.
  • Address all customer concerns and ensure customer satisfaction.
• Maintain solid knowledge of brands and products, including features, specifications, pricing, options, and standard equipment.
• Perform effective demonstration rides on planned routes.
• Develop and maintain a future prospect and customer follow-up system.
• Participate in all required brand and DARCARS training.
• Utilize and become familiar with online digital retailing selling tools.
• Use video tools to assist customers virtually with the car-buying process as required.
• Develop personal income goals consistent with DARCARS standards and create a strategy to meet those goals.
• Comply with DARCARS policies and procedures.
• Perform other duties as assigned.

Requirements

• Strong communication skills with both customers and employees.
• Ability to speak multiple languages (Spanish and Chinese is a plus).
• Demonstrated commitment to customer service.
• Comfortable using video tools (e.g., FaceTime) to assist customers.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Previous sales experience preferred but not required.
• Ability to stand, walk, bend, twist, and perform normal job functions.
• Ability to work in a fast-paced environment.
• Team player mentality.
• Flexible schedule, including evenings and weekends.
• Valid driver’s license and acceptable safe driving record.
• High school diploma or equivalent (GED).
• At least eighteen years of age.
• Ability to pass a pre-employment screening (background check).

Benefits

• Comprehensive benefits plan including 401k.
• Employee discounts on vehicle purchases, parts, and service repairs.
• Opportunities to join community service initiatives.
• Internal career advancement opportunities.