We are a company that delivers the things you desire most in your career, GROWTH and STABILITY.

Not remote eligible.

About the role

As an Internet Sales Representative, you’ll be the digital bridge between the dealership and our customers—helping customers make confident, informed decisions from the comfort of their homes. You’ll nurture inbound prospects by guiding them through a simple needs analysis using the DARCARS Approach to Sales, providing dealership and product information, answering questions, and connecting them with an in-store sales manager to further navigate their path to purchase. You must ensure follow-up and provide an exceptional experience with every interaction.

Responsibilities

• Pull and manage leads through our CRM
• Respond promptly to inquiries via phone, text, chat, or email
• Serve as a knowledgeable first point of contact on products, services, and the DARCARS brand
• Convert online interest into in-store appointments
• Follow communication scripts to maintain consistency and quality
• Log all customer interactions in real-time
• Build strong working relationships with dealership personnel
• Meet or exceed performance goals, including response time and conversion metrics
• Learn and train with the manufacturer to become an expert

Requirements

• Valid driver’s license
• Excellent written and verbal communication skills
• Computer savvy
• Strong attention to detail and organizational skills
• High energy, positive attitude, and a team-first mentality
• Ability to multi-task and manage leads efficiently
• Willingness to learn and grow in a fast-paced environment
• Availability to work evenings, weekends, and most holidays

Qualifications

• Previous experience in customer service, sales, or call center environments (preferred but not required)
• Automotive experience a plus, but not necessary—we provide full training
• CRM experience (e.g., DriveCentric, VinSolutions, Elead) (preferred but not required)

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts, and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities