We are a company that delivers the things you desire most in your career, GROWTH and STABILITY.

DARCARS of Silver Spring is seeking a part-time Rental Agent to coordinate rental arrangements for our service department customers.

About the role

The ideal candidate will have excellent communication skills, attention to detail, and a desire to provide a great customer experience.

Responsibilities

• Schedule customer reservations for rentals
• Manage customer rental requests and locate the desired vehicles to meet their needs
• Process customer information to qualify eligibility for a rental through insurance
• Ensure rental cars are ready for use by scheduling timely service and maintenance on the rental fleet and clean inside and out
• Take notes on car condition, mileage, and damage before and after customer use
• Process any damage information to be billed or collected through insurance
• Explain rental policy at time of agreement and answer any questions
• Validate customer’s credentials including but not limited to driver’s license and payment information
• Communicate with customers via phone, email, or in person
• Process customer payments

Requirements

• Valid driver’s license and acceptable, safe driving record
• Previous rental agent experience is a plus
• Positive and friendly attitude
• Organizational skills and high attention to detail
• Excellent communication skills
• Ability to work in a fast-paced environment
• High School Degree or Equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts, and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities