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Jobs · OTHR · California

Warehouse Customer Service Rep (Bi-Lingual Korean & English Required)

CJ Logistics America · Fullerton, CA · 3 mo ago
OTHR$24–$27/hrFull-time

About the role

CJ Logistics America is seeking a Customer Service Representative to join our dynamic team. This role is ideal for individuals who thrive in a fast-paced environment and enjoy problem-solving.

Responsibilities

  • Customer Communication – Handle all customer inquiries and concerns, ensuring top-notch service and smooth operations.
  • Schedule & Organize – Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
  • Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy.
  • Dock & Yard Coordination – Assign dock doors, track trailers, and maintain key reports to ensure efficiency.
  • Team Player – Work closely with shift leads and assist in shipping and receiving as needed.

Requirements

  • High School Diploma or GED
  • Bi-lingual proficiency in Korean and English
  • Comfortable with Microsoft Office
  • Shipping & receiving experience is a plus, but willingness to learn is encouraged

Qualifications

  • Bi-lingual proficiency in Korean and English
  • High School Diploma or GED
  • Shipping & receiving experience is a plus, but willingness to learn is encouraged

Skills

  • Excellent communication skills
  • Attention to detail
  • Organizational skills
  • Problem-solving abilities

Benefits

  • Competitive compensation package
  • Rapid Paid!
  • Full health insurance (medical, dental and vision)
  • 401(k)
  • Life insurance
  • Tuition assistance
  • PTO
  • Opportunities for advancement

Pay

$24 - 27 per hour

Schedule

Monday - Friday, 8am - 5pm

Bi-lingual Proficiency

Bi-lingual proficiency in Korean and English is required.

What We’re Looking For

  • High School Diploma or GED
  • Bi-lingual proficiency in Korean and English
  • Comfortable with Microsoft Office
  • Shipping & receiving experience is a plus, but willingness to learn is encouraged

CJ Logistics About Statement

CJ Logistics America is an equal opportunity employer committed to diversity, equity, and inclusion. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs

At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.

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