Bilingual (Korean/English) Warehouse Customer Service Representative

About the role

CJ Logistics America is an equal opportunity employer that values diversity, equity, and an inclusive workplace. We are committed to providing a supportive environment where all employees feel valued and respected.

Responsibilities

• Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
• Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
• Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!

Requirements

• A High School Diploma or GED
• Bilingual proficiency in Korean and English (required)
• Comfortable with Microsoft Office
• Willingness to learn warehouse management systems (WMS)
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!

Qualifications

High School Diploma or GED required

Skills

• Excellent communication skills
• Attention to detail
• Organizational skills
• Problem-solving abilities

Benefits

• Competitive compensation package
• Rapid Paid!
• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Tuition assistance
• PTO
• Opportunities for advancement

Pay

$20.00 - $25.00 per hour

Schedule

1st Shift (Mon-Fri, 8:00 am - 5:00 pm)

Company Information

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change.

We specialize in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

We are an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to applicable fair chance laws, including the Los Angeles City and Los Angeles County Fair Chance Ordinances where applicable, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs