Bilingual (Korean/English) Warehouse Customer Service Representative

About the role

CJ Logistics America is dedicated to providing integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a leading logistics partner, third-party logistics provider, and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change.

Responsibilities

• Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
• Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
• Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!

Requirements

• High School Diploma or GED required
• Bilingual proficiency in Korean and English (required)
• Comfortable with Microsoft Office
• Ready to learn warehouse management systems (WMS)
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!

Qualifications

Must be bi-lingual work proficient in Korean and English.

Skills

Highly organized, detail-oriented, and able to multitask in a fast-paced environment.

Benefits

• Competitive compensation package
• Rapid Paid!
• (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision)
• Life insurance
• Tuition assistance
• PTO
• MORE!

Pay

$20.00 - $25.00 per hour

Schedule

1st Shift (Mon-Fri, 8:00 am - 5:00 pm)

Company Information

CJ Logistics America is an equal opportunity employer that values diversity, equity, and an inclusive workplace. The company prioritizes the wellbeing of the end consumer, its customers, and its employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Equal Opportunity Employer

We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.