Veterinary Receptionist - San Leandro, CA

Position Details

Good Samaritan Veterinary Hospital is Hiring a Client Care Specialist!

Role

Client Care Specialist

Status

Full-time or part-time

Schedule

• Eight- or 10-hour day shifts
• Monday through Friday
• With weekends as needed

Benefits Highlights

• Financial Rewards that Grow with You
• Wellness & Peace of Mind
• Professional Growth & Recognition
• Lifestyle Perks You’ll Appreciate

What You’ll Do

• Serve as the first point of contact for clients and patients.
• Welcome clients and provide personalized, compassionate service in person and over the phone.
• Answer client questions and communicate important information clearly and professionally.
• Schedule appointments and help coordinate the hospital’s daily workflow.
• Maintain accurate client accounts and patient information.
• Admit and discharge patients while providing clients with clear instructions and support.
• Work closely with the veterinary team to create a smooth and positive experience for clients and their pets.

What You’ll Bring

• A genuine passion for pet welfare and an exceptionally kind approach to client care.
• Strong communication skills and a commitment to delivering outstanding service.
• Enthusiasm for educating clients about responsible pet ownership and veterinary care.
• Effective time-management and organizational skills.
• The initiative and flexibility to multitask, prioritize, and adapt throughout the day.
• The ability to remain calm and professional in a busy, dynamic environment.
• A trustworthy, friendly, and team-oriented attitude.
• The ability to work independently when needed.

The Extras You’ll Actually Feel

• Financial Benefits
• Wellness Benefits
• Workplace Benefits
• Lifestyle Benefits