Veterinary Receptionist - San Clemente, CA

Who We Are
San Clemente Veterinary Hospital is Hiring a Veterinary Client Service Representative!

Position Details

• Role: Veterinary Client Service Representative
• Status: Full-time
• Schedule: Four 10-hour shifts per week; flexible schedule with either Saturday or Sunday shifts required

Why Our Client Service Representatives Love San Clemente Veterinary Hospital

• Supportive and collaborative team environment
• AHHA-accredited hospital committed to high-quality medicine
• Low-stress handling techniques that prioritize patient comfort
• Four-day work weeks that support work-life balance
• Opportunities for training, mentorship, and career growth
• Family-friendly workplace culture
• A team that values compassion, professionalism, and excellent service
• Meaningful work helping pets and the people who love them

What You’ll Do

• Manage multiple phone lines and client communications
• Schedule appointments efficiently and accurately
• Welcome clients and patients with warmth and professionalism
• Process payments and maintain accurate records
• Support smooth communication between clients and the medical team
• Maintain a clean, organized, and welcoming reception area
• Assist with daily front desk operations and workflow management
• Deliver exceptional customer service during every client interaction

What Our Client Service Representatives Bring

• Excellent customer service and communication skills
• Strong attention to detail and organizational abilities
• Positive attitude and team-oriented mindset
• Professional demeanor and compassionate approach
• Reliability and willingness to learn
• Love of animals and commitment to client care
• Previous customer service experience preferred

The Extras You’ll Actually Feel

• Opportunities for growth within the organization
• Training and support to help you achieve your career goals
• A workplace culture that values teamwork and collaboration
• Flexible scheduling and consistent four-day work weeks
• Employee pet discounts and additional employee perks
• A team that genuinely appreciates your contributions

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service).
• In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

This is a fantastic opportunity to join an outstanding practice and build a rewarding career in veterinary medicine. If you're ready to make a difference for pets, clients, and your teammates every day, apply today!