Veterinary Receptionist

About the Role

Ceglinski Animal Clinic in Paducah, KY is a well-established, progressive, fast-paced 4-doctor small animal practice that spans two locations. We are committed to providing the highest and most innovative standards of care to our patients and their owners. We are a full-service small animal practice that sees mostly dogs and cats. Some of the services we offer are in-house bloodwork, digital x-ray, laser therapy, endoscopy, ultrasound, dental prophylaxis, and surgery (including routine, elective and advanced soft tissue surgeries). Our team is fantastic and made up of experienced and supportive individuals who enjoy having fun and working hard together.

Responsibilities

• Maintain the visual appeal of the hospital reception area
• Greet and welcome clients and patients
• Answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party for resolution
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Offer friendly emotional support in a compassionate and discreet manner during times of need to clients
• Be comfortable with various medical outcomes

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, calm, team player, multi-tasker, and strong communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset
• Must be able to withstand unpleasant odors and noises
• May be exposed to bites, scratches, animal waste and potentially contagious diseases

Working Environment

Our hours of operation are Mondays through Fridays 7:30 am to 5:00 pm, and on Saturdays from 7:30 am to 12:00 pm. Our hospital is located in Paducah – a cozy community in western Kentucky, halfway between St. Louis, MO and Nashville, TN. The area offers history and museums (William Clark Market House, Paducah Railroad Museum, Lloyd Tilghman House, and Civil War Museum), outdoor walks (Bob Noble Park, Greenway Trail, Kentucky Dam), art galleries, antique stores, distilleries, wineries, and local restaurants. Schools are excellent with great active communities and activities for families.

Pay & Benefits

Pay Range: $12/hr

Benefits include:

• Health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities (including virtual and hands-on interactive training)
• Referral Bonus Program for most positions
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.