Veterinary Receptionist / Client Service Representative
About the role
As the welcoming face of Altitude Animal Hospital, the Veterinary Receptionist / Client Service Representative will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.
Responsibilities
- Create exceptional client experiences
- Build trust through compassionate service
- Manage appointments and daily patient flow
- Handle multi-line phones and in-person interactions
- Process transactions
- Support clients with essential information about our services
Requirements
- 2+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Experience scheduling appointments and coordinating calendars preferred
- Able to accurately process payments and maintain financial records
Skills
- Positive attitude and willingness to collaborate with a team
Benefits
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k - with company match beginning 2027
- Paid time off in accordance with site policy and applicable law
- Uniform allowance
Pay
$17 - $20 per hour, for each hour worked
Schedule
This is a part-time position, with a flexible schedule and availability needed Tuesday, Thursday, and Friday.
Benefits Package*
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k - with company match beginning 2027
- Paid time off in accordance with site policy and applicable law
- Uniform allowance
Minimum Qualifications And Skill Set
- 2+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Experience scheduling appointments and coordinating calendars preferred
- Able to accurately process payments and maintain financial records
Why choose Altitude Animal Hospital?
Altitude Animal Hospital is a modern, community-centered practice providing personalized care to pets and their families in Highlands Ranch and beyond. Our team emphasizes high-quality medicine, strong client relationships, and a supportive, low-drama culture. With access to advanced diagnostics, dentistry, and surgery, we offer a well-rounded caseload and flexibility for doctors to pursue their clinical interests. Whether you're seeking mentorship or a collaborative environment to grow your skills, you'll find it here.
Posting Date
07/06/26
How to Apply
Please click the "apply" link provided on the job posting platform.
To determine specific pay
The company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.