Veterinary Practice Manager

About the role

At Alton Main Animal Hospital, we're searching for an experienced veterinary technician ready to take the next step (or the next leap) into a leadership role as our Practice Manager.

Responsibilities

• Lead from the floor: Deliver outstanding patient care and client service while setting the tone for the team.
• Partner with leadership: Work closely with our Medical Director and Regional Director to ensure the hospital thrives—clinically, operationally, and financially.
• Coach and empower: Train, mentor, and support team members in real time to keep workflow smooth and morale high.
• Delight clients: Handle client communications with empathy, professionalism, and a touch of warmth that makes them feel at home.
• Keep things running seamlessly: Manage schedules, inventory, and budgets with a strategic eye (and maybe a little love for spreadsheets).
• Build culture: Foster an environment where the team feels supported, appreciated, and excited to come to work.

Requirements

• A skilled veterinary technician with strong clinical know-how in anesthesia, dentistry, lab work, and patient handling.
• Proven leadership skills—you know how to motivate, manage, and bring out the best in people.
• A business-minded multitasker who’s as comfortable analyzing metrics as they are calming a nervous pet parent.
• A clear, confident communicator who keeps both clients and the team informed and inspired.

Qualifications

• Experience in a veterinary practice setting.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Passion for animal welfare and customer service.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

Competitive compensation (starting at $70,000–$85,000 annually + bonus potential), comprehensive benefits, and ongoing professional development opportunities.

Pay

$70,000–$85,000 annually + bonus potential

Schedule

Full-time position