Veterinary Practice Manager

About the role

The Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. They work closely with the Lead Veterinarian and serve as a liaison between the hospital team and corporate support functions.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality) will also be considered
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and helping animals among a great team of people!