Veterinary Practice Manager

About the role

The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.

Responsibilities

• Hiring and training hospital staff
• Working with leadership and finance to prepare and manage budgets
• Monitoring and analyzing key performance indicators
• Sets fees
• Maintains inventory and an inventory control system
• Manages the hospital software
• Implements safety and security procedures

Requirements

• 3+ years of hospital management or supervisory experience in Veterinary Medicine
• Bachelor's degree in business and/or equivalent business experience
• CVPM encouraged to apply
• Experience managing an ER veterinary healthcare
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
• Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
• Excellent interpersonal communication skills
• A commitment to outstanding client service
• Solid math and Excel/spreadsheet skills
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance

Qualifications

• Required: Bachelor's degree in business and/or equivalent business experience
• Required: 3+ years of hospital management or supervisory experience in Veterinary Medicine

Skills

• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
• Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
• Excellent interpersonal communication skills
• A commitment to outstanding client service
• Solid math and Excel/spreadsheet skills
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance

Benefits

Our Care in Action offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. Eligible team members receive competitive pay, a 401(k) with employer match, mental health resources, paid parental leave, pet perks and veterinary service discounts, student loan management tools and assistance, and more.