Veterinary Practice Manager
About the role
The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.
Responsibilities
- Hiring and training hospital staff
- Working with leadership and finance to prepare and manage budgets
- Monitoring and analyzing key performance indicators
- Sets fees
- Maintains inventory and an inventory control system
- Manages the hospital software
- Implements safety and security procedures
Requirements
- 3+ years of hospital management or Supervisory experience in Veterinary Medicine
- Bachelor's degree in business and/or equivalent business experience
- CVPM encouraged to apply
- Experience managing an ER veterinary healthcare
- Sound personal judgment in decision-making
- Capable of leading, managing, and coaching staff at all levels
- Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
- Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
- Excellent interpersonal communication skills
- A commitment to outstanding client service
- Solid math and Excel/spreadsheet skills
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
Qualifications
- Required: 3+ years of hospital management or Supervisory experience in Veterinary Medicine
- Bachelor's degree in business and/or equivalent business experience
- CVPM encouraged to apply
Skills
- Sound personal judgment in decision-making
- Capable of leading, managing, and coaching staff at all levels
- Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
- Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
- Excellent interpersonal communication skills
- A commitment to outstanding client service
- Solid math and Excel/spreadsheet skills
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
Pay
Compensation negotiable based on credentials and experience with an annual salary starting at $65,000-$75,000/yr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Schedule
N/A
Benefits
Our Care In Action includes:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
About Thrive
Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.
Who We Are
Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. We nurture pets & people through meaningful relationships and exceptional pet care—and we are united by a shared set of values.