Veterinary Practice Manager
About the role
The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.
Responsibilities
- Hiring and training hospital staff
- Working with leadership and finance to prepare and manage budgets
- Monitoring and analyzing key performance indicators
- Sets fees
- Maintains inventory and an inventory control system
- Manages the hospital software
- Implements safety and security procedures
Requirements
- 3+ years of hospital management or Supervisory experience in Veterinary Medicine
- Bachelor's degree in business and/or equivalent business experience
- CVPM encouraged to apply
- Experience managing an ER veterinary healthcare
- Sound personal judgment in decision-making
- Capable of leading, managing, and coaching staff at all levels
- Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
- Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
- Excellent interpersonal communication skills
- A commitment to outstanding client service
- Solid math and Excel/spreadsheet skills
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
Skills
- Competence in staff management
- Sound personal judgment in decision-making
- Leadership and coaching skills
- Emotional intelligence and empathy
- Financial management and reporting
- Interpersonal communication skills
- Math and Excel skills
- Physical abilities (lifting)
Benefits
Our Care In Action offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing, including competitive pay, 401(k) with employer match, mental health resources, paid parental leave, pet perks and veterinary service discounts, and more.
Pay
Compensation is negotiable based on credentials and experience, with the actual rate offered carefully considering a wide range of factors, including skills, qualifications, experience, and location.
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