Veterinary Practice Manager

About the role

The Practice Manager at Hometown Veterinary Partners supports the core beliefs of Culture, Collaboration and Community. They provide a variety of coordinating, supervisory, and technical functions within the Hospital.

Responsibilities

• Supports the hospital's culture by maintaining a positive, supportive, and collaborative work environment.
• Hires, retains, trains, and develops medical staff.
• Onboards new team members and trains hospital teams on workflows and systems.
• Implements customer retention and engagement strategies and tactics.
• Provides a positive and exceptional client experience.
• Gives input, ideas, and suggestions for continual improvement of the practice environment.
• Guides and utilizes exceptional support staff.
• Familiarizes themselves with quality, safety, and health initiatives ensuring all licenses are up to date and in compliance with state or federal guidelines.
• Ensures the medical staff and facility comply with federal rules and regulations.

Requirements

• High school diploma or equivalent.
• Minimum 3-5 years of management experience in any industry.
• 3-5 years of veterinary experience.

Qualifications

• Entrepreneurial aptitude: highly motivated with a demonstrated passion for excellence and continuous learning.
• Comfort in a high-growth environment.
• Demonstrated commitment to ethics and integrity.
• Positive team player who motivates staff by listening, respecting, and encouraging.
• Solid and effective communication, technology, organizational, and analytical skills.
• Knowledge of veterinary practice management processes, standards, and software.
• Impeccable attention to detail and overall timeliness of responsibilities.
• Understanding of business acumen to support short/long-term growth and sustainability.
• Leadership capabilities.

Skills & Abilities

• Entrepreneurial aptitude: highly motivated with a demonstrated passion for excellence and continuous learning.
• Comfort in a high growth environment.
• Demonstrated commitment to ethics and integrity.
• Positive team player who motivates staff by listening, respecting, and encouraging.
• Solid and effective communication, technology, organizational, and analytical skills.
• Knowledge of veterinary practice management processes, standards, and software.
• Impeccable attention to detail and overall timeliness of responsibilities.
• Understanding of business acumen to support short/long-term growth and sustainability.

Benefits

• Paid Time Off (PTO) for Part-Time & Full-Time Team Members (inclusive of vacation, sick, personal, and holiday).
• Medical, Dental, and Vision Insurance.
• Telemedicine.
• Wellness & Mental Health Resources.
• Employee Assistance Program (EAP).
• Life & Disability Insurance.
• Health Savings Account (HSA).
• Pet Insurance.
• Pet Discounts.
• 401(k) CE allowance.
• Opportunity for equity and advancement.
• Flexible schedule to allow for work-life balance.

Pay

Competitive compensation.

Schedule

Variable hours based upon the needs of the hospital, working a minimum of 32 hours and up to 40 hours per week, depending on staffing needs, with oversight and supervision by leadership.

Equal Opportunity Employer

Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.