Veterinary Emergency Administrative Liaison

Who We Are

We are a leading specialty and emergency hospital, housed in a state-of-the-art 25,000-square-foot facility equipped to handle a wide range of complex cases. With 13 specialty departments—including Internal Medicine, Surgery, Emergency & Critical Care, Cardiology, and more—our collaborative team approach ensures comprehensive care for every patient. Our culture is anchored in continuous learning, mentorship, and mutual support, creating an environment where you can grow alongside experts in their fields.

What You’ll Do

• Provide empathetic updates to clients and referring veterinarians regarding patient status
• Coordinate patient flow between emergency and specialty teams
• Facilitate discharges, triage messages and calls, and follow up with pet owners post-visit
• Participate in rounds and maintain up-to-date knowledge of all ECC patients
• Communicate closely with doctors, nurses, and support staff to ensure seamless care
• Utilize sound medical knowledge and clinical insight to advocate for both patient care and client experience

Compensation

Starting at $24.00/hour

What’s in It for You?

• Supportive culture with social events & team-building activities
• Competitive paid time off & holiday pay
• Paid volunteer time off
• Career growth & training opportunities
• Comprehensive medical, dental, and vision insurance
• Mental health-focused services
• Pet adoption reimbursement
• 401(k) plan with a strong employer match
• Significant employee pet care discount
• Annual uniform allowance

What We’re Looking For

• Minimum 1 year of experience in a clinical veterinary setting (emergency experience preferred)
• Strong knowledge of medical terminology, medications, and veterinary disease processes
• Highly skilled in communication, multitasking, and client service under pressure
• Comfortable working collaboratively in a fast-paced, high-stress environment
• Detail-oriented and organized with proficiency in computer systems and medical records
• Passionate about patient advocacy and professional growth