Used Car Manager

Bergey’s Inc. is a family‑owned business serving customers since 1924. With over 50 locations and more than 1,800 team members across Pennsylvania, Delaware, Maryland, and New Jersey, the company offers a welcoming, transparent, and forward‑thinking environment that promotes personal and professional growth.

Location: Bergey’s Kia, Mazda, VW – Wilkes Barre, PA

Benefits

• Vacation and PTO time
• Paid holidays
• 401(k) with profit sharing
• Medical, dental, and vision insurance
• Employee Assistance Program
• FSA and HSA plans
• Life insurance
• Opportunities for advancement
• Employee referral program
• Employee discount

Responsibilities

• Recruit qualified sales personnel to ensure customer retention and profitability of the used‑vehicle profit center.
• Appraise, purchase, recondition, display, and merchandise the used‑vehicle inventory.
• Hire, motivate, counsel, and monitor the performance of all used‑vehicle sales employees.
• Prepare and administer an annual operating forecast and budget for the used‑vehicle sales department.
• Stay current with and comply with federal, state, and local regulations affecting used‑vehicle sales.
• Direct and schedule department activities, ensuring proper staffing at all times.
• Assist salespeople in setting aggressive yet realistic monthly goals and provide support to achieve them.
• Develop, implement, and monitor a prospecting and sales control system to ensure proper follow‑up of potential buyers.
• Develop, implement, and monitor a follow‑up system for used‑vehicle purchasers.
• Maintain vehicle inventory and conduct local market analyses to determine optimal stock based on customer preferences, lost sales, and dealership history.
• Process salesperson commission sheets daily and monitor payroll records for all used‑vehicle salespeople.
• Conduct daily and weekly sales and sales‑training meetings.
• Establish and enforce product‑knowledge standards.
• Oversee efforts to enhance the dealership’s image and customer‑satisfaction ratings.
• Assist salespeople in closing deals and perform other assigned desk tasks.

Requirements

• Ford experience is a plus.
• Valid driver’s license.
• Successful completion of pre‑employment background checks and drug test.