(USA) Senior Manager, Technology Operations

Position Summary

This Senior Manager, Technology Operations will oversee the planning and execution of complex technology programs aligned with strategic business objectives. They will lead financial management, risk mitigation, and resource allocation across multiple projects while fostering strong stakeholder relationships.

What you'll do

• Collaborate with Product, Engineering, and Business Operations to integrate with new assets and scale business units.
• Model and analyze strategic decisions for WFS supply chain strategy and advise the business accordingly.
• Identify opportunities to improve the speed, cost, and scale of the WFS business.
• Lead program management efforts by defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
• Oversee financial management including budgeting, cost monitoring, and resource allocation to ensure program success.
• Monitor program performance, identify risks, and implement mitigation plans to ensure timely delivery and quality outcomes.

About the team

You will join a team dedicated to optimizing operations and driving business improvements that support both immediate execution and long-term strategy. The team collaborates across departments, engaging with leaders, associates, and stakeholders to enhance efficiency, communication, and alignment with organizational priorities. Contributions directly support business readiness, improve decision-making, and advance enterprise-wide performance.

What you'll bring

• Proven expertise in program and financial management, including budgeting, forecasting, and risk mitigation across multiple projects.
• Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
• Demonstrated ability to lead complex programs using established program management frameworks and tools.
• Experience in business operations with a focus on driving execution, measuring performance, and implementing continuous improvements.
• Leadership skills in mentoring, coaching, and developing high-performing teams while promoting ethical standards and integrity.

Benefits

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
• Option 2: 7 years’ experience in project management, program management, program operations, or related area. 2 years’ supervisory experience.

Preferred Qualifications

• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.