(USA) Senior Analyst, Strategic Account Management

Position Summary

The (USA) Senior Analyst, Strategic Account Management, drives business growth through strategic planning, forecasting, and stakeholder engagement. This role requires expertise in analyzing market trends, managing key accounts, and delivering data-driven insights to support decision-making.

What you'll do

• Analyze sales data and market trends to develop strategic account plans that drive revenue growth and customer retention.
• Collaborate with internal stakeholders to align product offerings and solutions with client needs and industry developments.
• Manage forecasting processes using relevant tools to provide accurate sales projections and support business decision-making.
• Lead the preparation and presentation of sales proposals and business cases to key stakeholders.
• Facilitate onboarding and integration efforts for new accounts, resolving issues and ensuring smooth transitions.
• Build and maintain strong relationships with clients and partners through effective communication and stakeholder engagement.

About the team

The Client Services team partners strategically with Ad Sales to manage advertiser campaigns from planning to completion. They ensure smooth campaign launch, pacing, optimization, and billing, supporting revenue growth by identifying new opportunities and enhancing product offerings while maintaining key account health. The team provides actionable insights through performance reviews and collaborates with Sales, Ad Ops, Legal, Finance, IT, RevOps, and Product Marketing to address challenges and scale solutions across the business.

What you'll bring

• Proven expertise in strategic account planning, sales forecasting, and customer retention metrics.
• Strong analytical skills with the ability to interpret business data and market trends to support decision-making.
• Experience managing stakeholder relationships and effectively communicating with internal and external partners.
• Proficiency in developing and presenting sales proposals and negotiating to achieve business objectives.
• Knowledge of customer onboarding processes and system integration to ensure seamless client transitions.
• Ability to collaborate cross-functionally and drive process improvements aligned with business goals.
• Demonstrated business acumen with understanding of industry dynamics and product value propositions.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Qualifications

• Minimum Qualifications:
• Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.
• Option 2: 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
• Preferred Qualifications:
• Experience in sales.