Senior Analyst, Strategic Account Management

About the role

VIZIO’s Platform+ Services team is seeking an Account Manager (Senior Analyst, Strategic Account Management) to serve as a strategic partner to the VIZIO Ad Sales team and our clients. This position plays a key role in ensuring campaign success and communicating key campaign learnings to maximize client growth and retention. The role requires a passion for data, process, and customer service, with close alignment to other client services team members and cross-functional groups. As part of a rapidly-growing, fast-paced sales environment, this position demands strong communication skills, attention to detail, and a commitment to delivering world-class customer service. Account Managers are involved in each step of sales planning, launch, execution, and post-sales, from client launches to billing.

Responsibilities

• Serve as the lead day-to-day point of contact for advertiser and ad agency relationships on campaign management.
• Oversee existing Account Managers and support their accounts and growth.
• Lead the team in identifying incremental opportunities, driving account growth, and encouraging product diversification.
• Collaborate with your sales lead to build strategic relationships with individual agency teams and client direct, acting as the day-to-day point of contact for existing and new business.
• Partner with Sales to build proposals that effectively match solutions to client objectives and ensure the Sales team has relevant information and collateral.
• Proactively manage renewal and up-sell opportunities for all current clients.
• Partner closely with Ad Ops and other business operations teams on campaign activations and optimizations.
• Present insights, data, and campaign metrics during client meetings and account reviews.

Requirements

• Experience in account management or client services at an ad tech company or media planning at an agency.
• Experience in display and video advertising with a premium publisher or agency.
• CTV experience is preferred.
• Experience in programmatic video executions and workflows.
• Proficiency with Salesforce, Excel, PowerPoint, and various reporting platforms.
• Strong desire for collaboration, creative brainstorming, and proactive client engagement.
• Familiarity with commercial digital ad-serving tools for video and display.
• Analytical, project management, deadline-driven, and process-oriented personality.
• Entrepreneurial drive and comfort working in a fast-paced, growing environment.

Qualifications

• Minimum Qualifications:
  • Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area, or
  • 2 years' experience in business management, marketing and sales, healthcare, omni-channel merchandising, or related area.
• Preferred Qualifications:
  • Experience in sales.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education benefits: Live Better U, a Walmart-paid education benefit program for full-time and part-time associates, covering high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.

Pay

The annual salary range for this position is $84,000.00 - $156,000.00. Additional compensation includes annual or quarterly performance bonuses and stock for certain positions.

Primary location: 350 5th Ave, Ste 4800, New York, NY 10118-4801, United States of America.