(USA) Overnight Stocking Coach, Non-Complex, Management

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback during store tours, communicating and collaborating with all levels of associates, and introducing and leading company change efforts.

What you'll do...

• Teaches and trains teams, actively listens to associates, and provides feedback during store tours.
• Collaborates with all levels of associates regarding store operations, utilizes technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, sets clear expectations, and provides guidance to implement business solutions.
• Communicates business objectives to teams effectively, models and demonstrates exceptional customer service standards, and follows the One Best Way (OBW) service model.
• Manages and supports customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints, and issues are resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace for associates.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respects individuals by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, recruiting and developing qualified associates, and attracting and retaining the best talent.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, and acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around.
• Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health benefits, financial benefits, and other perks like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Provides PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, depending on job classification and length of employment.
• Offers Live Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, offering tuition, books, and fees completely paid for by Walmart.
• The annual salary range for this position is $65,000.00 - $100,000.00, with additional compensation including annual or quarterly performance bonuses and regional pay zone (RPZ) and complex structure differentials, where applicable.
• Requires 2 years' of college, 1 year's retail experience and supervisory experience, or 2 years' general work experience and supervisory experience, with a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training required for facilities selling firearms, and a state-specific Certificate of Eligibility for facilities selling only ammunition.
• Associates must attend and successfully complete all job-required trainings and assessments.
• Preferred qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports, and responsibility for performance management, mentoring, hiring, and firing.

  Pay & Benefits

  The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

  Qualifications

  Minimum qualifications:

  • 2 years’ of college;
  • 1 year’s retail experience and 1 year’s supervisory experience;
  • 2 years’ general work experience and 1 year’s supervisory experience.
  Preferred qualifications:
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.