(usa) front end coach

Position Summary

TourToTeach, driving financial performance and sales, supervises and develops associates, ensuring compliance with company policies and fostering a culture of belonging.

What you'll do...

• Tour stores, provide feedback, and lead change efforts.
• Communicate and collaborate with associates and all levels of management regarding store operations.
• Manage and support customer service initiatives, including store of the community and community outreach programs.
• Ensure customer needs, complaints, and issues are resolved, develop action plans, and improve processes.
• Review and evaluate PL Profit Loss statements, manage budgets, forecast, and control expenses.
• Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset.
• Coordinate and oversee job-related activities and assignments, developing and maintaining relationships with key stakeholders.
• Drive financial performance and sales by managing and assisting in budgeting, forecasting, and controlling expenses.
• Provide supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
• Ensure compliance with company policies and procedures by implementing related action plans and supporting the Open Door Policy.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure differentials.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Qualifications

• Minimum qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.