US AMC Spine Education Manager

About the role

The Manager, US AMC Spine Education is a field-based role with the option for a remote work arrangement. This role is part of DePuy Synthes, which is planning to separate its Orthopaedics business into a standalone company, operating as DePuy Synthes.

Responsibilities

• Lead the design and execution of spine education programs aligned with US commercial and clinical strategies
• Develop and deliver training content, including procedural education and product application for spine-focused healthcare professionals
• Partner with Marketing, Sales, and Medical Affairs teams to ensure alignment of education initiatives with business objectives
• Identify educational gaps and implement targeted programs to address evolving clinical and product training needs
• Plan and manage educational events such as workshops, cadaver labs, symposia, and training courses
• Collaborate with Academic Medical Centers (AMCs) and key opinion leaders to deliver high-impact education experiences
• Analyze program effectiveness using key metrics and implement continuous improvements to optimize outcomes
• Ensure all education programs and materials meet regulatory and compliance requirements
• Incorporate innovative learning approaches, including digital tools and simulation-based training, to enhance engagement
• Manage project timelines, budgets, and cross-functional coordination for education initiatives

Qualifications

• Education: Bachelor’s degree required (e.g., Life Sciences, Healthcare, Business, Education, or related field); advanced degree (MBA, MS, MPH, or related discipline) preferred
• Required Experience and Skills: Typically requires 5–8 years of relevant experience in medical education, commercial training, or healthcare program management; experience supporting or delivering education programs for healthcare professionals, ideally in orthopedics or spine; strong project management skills with the ability to manage multiple initiatives simultaneously; demonstrated ability to collaborate effectively across cross-functional teams; strong communication and presentation skills with the ability to engage clinical audiences; analytical mindset with experience using performance metrics to inform decisions; working knowledge of healthcare compliance and regulatory requirements
• Preferred Experience: in spine or orthopedic medical device education; familiarity with Academic Medical Centers (AMCs) and healthcare provider training environments; experience planning and executing hands-on training events (e.g., labs, workshops); knowledge of adult learning principles and instructional design best practices; experience with digital learning platforms and innovative education technologies; experience working with key opinion leaders and external stakeholders; demonstrated ability to drive innovation and continuous improvement in education programs

Skills

• Business Development
• Customer Support
• Customer Support Operations
• Customer Support Platforms
• Customer Support Trends
• Customer Training
• Escalation Management
• Fact-Based Decision Making
• Performance Measurement
• Problem Management
• Process Improvements
• Technical Credibility

Pay

The anticipated base pay range for this position is: $102,000.00 - $204,000.00

Benefits

• Consolidated Retirement Plan (pension)
• Savings Plan (401(k))
• Vacation – 120 hours per calendar year
• Sick time – 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year