Urgent Care Veterinary Receptionist

Bedford Pet Urgent Care is located within Bedford Veterinary Medical Center—a state-of-the-art, multi-doctor hospital offering personal, progressive, and comprehensive care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice high-quality medicine with compassion and care, providing services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. Our facility is equipped with ultrasound, digital radiography, dental X-ray, and a complete in-house laboratory. Bedford Pet Urgent Care operates after hours and on weekends for urgent and sick patients who do not require overnight hospitalization or surgery.

About the role

We’re seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments.

Responsibilities

• Maintain hospital reception area and greet clients and patients
• Answer calls, emails, and triage client concerns
• Schedule appointments to maximize efficiency
• Check in/out clients and process payments
• Provide compassionate support to clients
• Handle various medical outcomes professionally
• Maintain a clean and safe work environment
• Participate in ongoing training and development opportunities

Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards.

Requirements

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Rotating weekends—strongly preferred
• Compassionate, calm, team player, and strong communicator
• Highly organized with strong computer skills
• Self-starter with a desire to continue advancing your knowledge and skillset

Benefits

• Comprehensive benefits (health, dental, vision, liability insurance)
• 401k & 401k matching program
• Life & supplemental insurance
• HSA & FSA options
• Employee Assistance Program
• Paid vacation and sick time for all employees
• Paid bereavement program
• Paid parental leave program
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program for any AVMA-accredited Veterinary Technology Program
• Career development opportunities
• Referral Bonus Program for most positions
• Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses

Note: Some benefits may vary slightly for full-time vs. part-time employment status.

Pay

$20–24/hour