Veterinary Emergency Receptionist

Requirements

• Minimum of 1 year of veterinary experience required.
• Ability to communicate with clients, doctors and staff professionally, respectfully and compassionately.
• Ability to prioritize and multitask.
• Ability to answer a high volume of calls, emails, and text messages.
• Ability to work quickly and efficiently in a fast-paced environment with minimal instruction.
• Ability to remain professional and respectful under high pressure situations.

Responsibilities

• Communicate with clients (greet, check-in, and check-out clients, answer phones, present estimates, etc.).
• Collect presenting concerns from clients and visually triage patients specifically for critical patients.
• Schedule and confirm appointments for all specialty departments and emergency.
• Process payment transactions, including Care Credit, Scratch Pay.
• Send out and obtain records from referring Primary Care Veterinarians.
• Send and receive phone calls, texts and emails.
• Maintain hospital cleanliness, including the lobby, exam rooms, restrooms, pharmacy, breakroom, etc.
• Manage digital medical records, reports and correspondence.
• Ensure clients are having an overall excellent experience.

Pay

Pay range: $21.5-$27 per hour.

Benefits

• Medical/dental/vision insurance (after 30 days of employment).
• Accrued vacation and sick time.
• Paid holidays.
• 401k (with company matching).
• Generous employee pet care discounts.

Schedule

Shifts: 10 hours/4 days per week.

Early Swing

Schedule: Early Swing.