VETERINARY RECEPTIONIST

About the Role

As a Receptionist at Cibolo Creek Veterinary Hospital, you will be the Director of First Impressions, managing a multi-line phone system, greeting clients with a positive attitude, and ensuring every interaction reflects our commitment to compassionate care. You will ensure seamless care coordination by maintaining accurate medical records, managing appointment schedules, and handling financial transactions. You will advocate for pet health by educating clients on preventative care and other hospital services, and embody compassion and empathy as a calming presence for clients in every situation.

Company Overview

Cibolo Creek Veterinary Hospital is dedicated to partnering in pet healthcare by delivering the latest in veterinary medical technology within a compassionate, comfortable, and family-oriented setting. Since 2010, the practice has built deep trust within the community, reflected by its excellent 4.9-star Google rating. This is an established environment where dedicated teammates provide high-quality, full-service small animal care. You will join a supportive clinical structure that features five dedicated DVMs and committed management. As a valued teammate, you are encouraged to pursue continued professional development and grow your specific career path, whether that involves pursuing specialized skills, expanding your clinical knowledge, or moving into a leadership role.

The focus at Cibolo Creek is on comprehensive medical services, ranging from preventive wellness protocols to advanced diagnostic workups, utilizing capabilities that include surgical procedures, advanced care modalities, testing and diagnostics, and dedicated urgent care services. Our clinical environment supports complex case management and ongoing professional learning in a high-touch client setting.

Boerne, Texas, offers an outstanding quality of life in the beautiful Texas Hill Country, blending historic small-town charm with accessible natural beauty. You will be practicing medicine in a highly desirable, established region that continues to attract engaged pet owners dedicated to their animals' long-term health.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks: Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

As part of our hiring process, we invite candidates to complete a short online assessment. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder.