Undergraduate Information Technology Support

Application Instructions:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student): Login to Workday to complete the internal application process. Do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State: Login to Workday to complete the student application process. Do not apply here, apply internally through Workday.
• If you are NOT a current employee or student: Click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

Job Description And Position Requirements

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

Responsibilities

• Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software
• End-user support
• Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing
• Answering phones and emails
• Assisting with cybersecurity initiatives
• Technical writing
• Assisting with programming and software development tasks
• Other duties as assigned

Required Skills and Experience

• Excellent communication, customer service, and organizational skills
• Technical writing

Preferred Skills and Experience

• Linux (highly desired)
• Computing Help Desk
• Configuration, installation, programming, and support of network equipment
• Microsoft Windows systems in a domain environment

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary. This is a paid part-time position, located at ARL's Main Lab Building on the University Park Campus.

Relocation and housing are not provided. ARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC).

FOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu

BACKGROUND CHECKS/CLEARANCES

All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply.

EMERGENCY CONTACTS

Penn State maintains emergency contacts for each campus. To access these contacts, visit emergency.psu.edu/.

DISABILITY SERVICES

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

FEDERAL CONTRACTORS LABOR LAWS POSTER

To view the Federal Contractors Labor Laws Poster, please visit ofccp.dol.gov/posters.

PA STATE LABOR LAWS POSTER

To view the PA State Labor Laws Poster, please visit ofccp.dol.gov/posters.

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HOTLINES

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