Student Academic Technology Support

Position Overview

Classroom Technologies
IT Training
Digital Signage
Educational Technologies
Accessibility
Promotion of KU IT services

Prospective ATST students

should enjoy problem-solving, collaboration with teammates, and practicing excellent customer service. Self-motivated candidates, with a willingness to learn new things, should thrive in this position.

Job Description

• 25% - Running troubleshooting calls
• 25% - Programming and installation
• 25% - Monitoring special events

Required Qualifications

• Background/experience demonstrating being able to effectively communicate with customers, supervisors, and colleagues as evidenced in application materials.
• Background/experience demonstrating being able to interact with KU community members with excellent customer service skills as evidenced in application materials.
• Background/experience demonstrating being self-motivated, willing to learn new skills, able to follow instructions, and able to complete tasks with light supervision as evidenced in application materials.

Position Requirements

• Schedule availability to work 10-20 hours per week during semesters, and 10-35 hours per week during summer.

Employment Conditions

This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.