Undergraduate Information Technology Support

Job Description And Position Requirements

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

Responsibilities

• Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software
• End-user support
• Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing
• Answering phones and emails
• Assisting with cybersecurity initiatives
• Technical writing
• Assisting with programming and software development tasks
• Other duties as assigned

Requirements

• Excellent communication, customer service, and organizational skills
• Technical writing

Preferred Skills and Experience

• Linux (highly desired)
• Computing Help Desk
• Configuration, installation, programming, and support of network equipment
• Microsoft Windows systems in a domain environment

Qualifications

• Undergraduate students studying Information Science and Technology, Computer Science, or Computer Engineering are encouraged to apply.

Benefits

This is a paid part-time position, located at ARL's Main Lab Building on the University Park Campus. Relocation and housing are not provided.

Pay

The pay rate is $15.00 per hour.

Schedule

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.