Tuition and Enrollment Managers

About the role

The Independence Mission Schools network is seeking candidates for potential future openings for our Enrollment & Tuition Manager position. This person will report directly to the School Principal and Deputy Chief of Operations & Enrollment at IMS's Central Office. This position is full-time and works 12 months out of the year.

Responsibilities

• Provides a high-quality level of customer service to current and prospective families
• Handles all enrollment and tuition responsibilities for the school
• Follows up on inquiry calls and marketing leads. Keeps detailed records of all prospects and ensures school staff is doing the same
• Counsels and develops relationships with local day cares, churches, and outreach programs to gain referrals
• Takes inquiry calls regarding admissions
• Sets up appointments with prospects. Meet with prospects, give tours, and complete necessary paperwork
• Aids in the on-line financial aid process
• Attends and/or coordinates Open Houses and school fairs
• Reviews tuition aging reports and follows up with those that are late. Makes collection phone calls, sends correspondence, and follows up
• Works closely with Deputy Chief of Operations Enrollment and Senior Manager of Tuition Management to ensure all reports are completed in a timely manner
• Works with Principal to resolve issues
• Attends parent/family meetings as directed
• Follows up as needed to ensure all Scholarship paperwork is completed and submitted by deadlines
• Imports Financial Aid Applications to tuition management system as needed
• Ensures exit surveys are completed when students withdraw
• Provides other duties as assigned

Requirements

• High School Diploma (required); College (preferred)
• Access to reliable transportation (required)
• Customer Service Experience (preferred)
• Clearances on all required background checks (required)

Other Pertinent Information

• Hrs: Full-time (40 hrs/week), plus some evenings or weekends to attend events as needed
• 7:30-3:30 (approximately 20% of time will be outside of core hours and/or away from the school building)

EOE

IMS is proud to be an equal opportunity employer and celebrates staff diversity. We strive to be and build a diverse team that is representative of our students and the communities in which we serve. If you identify as an individual of color, we highly encourage you to apply!

Want to learn more about IMS and our school locations?

Please visit: https://independencemissionschools.org/schools/