Enrollment Manager

At Atlanta International School, our mission is to develop courageous leaders who shape their world for the better. We are a community of passionate educators who believe deeply in the potential of every student, champion critical thinking, and know that learning can be both rigorous and joyful. With students, families, and employees representing more than 90 nationalities and over 60 languages, AIS is a truly global community — and that diversity of perspective is at the heart of everything we do. Our school is committed to the safety and well-being of every child. We maintain rigorous safeguarding practices to ensure a secure, supportive, and nurturing environment where all students can thrive.

About the Role

The Enrollment Manager plays a key role in shaping the AIS community by guiding prospective families through a seamless and welcoming admissions experience—from first inquiry through enrollment. This role serves as a primary ambassador for the school, building meaningful relationships with internal and external stakeholders while supporting the department's recruitment, retention, and enrollment goals.

FLSA: Exempt
Reports To: Director of Enrollment Management and Financial Aid
Start Date: 07/01/2026 or sooner

Responsibilities

• Pipeline & Application Management
  • Actively maintains and advances the prospect pipeline from first contact, ensuring timely and consistent engagement with prospective families at every stage of the admissions journey
  • Monitors application progress, follows up on incomplete submissions, moves completed applications through the review process, and promptly communicates admissions decisions to families
  • Maintains the integrity and confidentiality of all admissions records, tracks applicant status, and supports families through each step of the admissions and enrollment process
• Family Experience & Customer Service
  • Delivers an exceptional experience for prospective students and families by providing responsive, knowledgeable, and warm customer service throughout the admissions process
  • Conducts campus tours and serves as a compelling ambassador for AIS at fairs, feeder school events, and community engagements, sharing relevant information with prospective families and other interested parties
  • Spends time in classrooms and at school events to develop a deep familiarity with AIS programs, faculty, and community
• Recruitment & Market Development
  • Gathers and analyzes demographic research, leverages existing relationships, and identifies and cultivates new markets through strategic partnerships with educational consultants, relocation agents, and outplacement directors
  • Supports retention and re-enrollment efforts for current students and families
• Events & Scheduling
  • Coordinates and supports admissions events—including Open Houses, Information Sessions, and Virtual Sessions—both during and outside of regular school hours
  • Organizes, develops, and manages the calendar for admissions events and assessment sessions, working in close collaboration with fellow Enrollment Managers to ensure a coordinated and well-executed department schedule
• Marketing & Communications
  • Partners with the Marketing team to develop, update, and maintain admissions collateral, website content, the new family webpage, and the new parent portal to ensure a cohesive and compelling experience for prospective families
  • Oversees the content strategy for the prospective family journey from initial inquiry through enrollment
  • Assists with weekly newsletter content for prospective and new families highlighting school events, program updates, and other relevant information
• Data & Collaboration
  • Utilizes CRM and student information systems to manage prospective family data, track applicant status, generate reports, and support a seamless admissions experience from inquiry through enrollment
  • Works cooperatively with IT, School Leadership, and the Admissions team to provide accurate data for reporting and research purposes
• Additional responsibilities as directed by the Director of Enrollment Management and Financial Aid

Requirements

• Education & Experience
  • Bachelor’s degree preferred; equivalent professional experience will be considered
  • Minimum of 3–5 years of relevant experience in admissions, enrollment management, or a related field
  • Previous experience in an independent, international, or IB school environment highly desirable
  • Familiarity with IB philosophy and curriculum strongly preferred
  • Experience working with international families, expat communities, or multicultural environments
• Technical Skills
  • Proficiency in HubSpot and/or Veracross, or demonstrated ability to quickly learn and effectively utilize CRM and student information systems in a fast-paced admissions environment
  • Previous marketing experience a plus
• Interpersonal & Professional Skills
  • Demonstrates effectiveness in building authentic relationships with internal and external stakeholders across diverse cultural backgrounds
  • Superior follow-up skills with the ability to guide prospective families to a positive outcome
  • Excellent oral and written communication skills in English; proficiency in an additional language highly desired
  • Collaborative, creative approach to problem-solving with an entrepreneurial spirit and drive
  • Demonstrates resilience, adaptability, and a positive approach in a fast-paced environment
• Organizational Skills
  • Exceptional organizational and detail-management skills with the ability to establish and manage multiple priorities under pressure
  • Strong attention to detail and accuracy
• Commitment & Availability
  • Deep commitment to equity, inclusion, and the AIS mission
  • Genuine enthusiasm for working within an educational community and a passion for connecting families to the right school fit
  • Comfortable with nontraditional work hours, including evenings and weekends to support Information Sessions, Admissions Events, and Community Events
  • Availability to travel domestically to represent AIS at fairs and events

Key Competencies

• Relationship Building — Demonstrates the ability to connect authentically with prospective families, educational consultants, and internal stakeholders across diverse cultural backgrounds
• Communication & Storytelling — Conveys the AIS mission and value proposition compellingly and professionally in written, verbal, and digital formats
• Pipeline & Data Management — Effectively manages a high-volume prospect pipeline using CRM tools such as HubSpot and Veracross to drive informed decision-making
• Planning & Organization — Manages multiple priorities, deadlines, and stakeholders simultaneously with strong attention to detail and follow-through
• Adaptability & Initiative — Thrives in a fast-paced, mission-driven environment; proactively identifies opportunities and solutions without waiting to be directed
• Collaborative Teamwork — Works cooperatively across departments—including Marketing, IT, Finance, and Academic Leadership—to deliver a seamless family experience
• Cultural Competency — Demonstrates sensitivity and awareness when engaging with internationally diverse families and communities
• Enrollment & Recruitment Acumen — Understands the full admissions and enrollment lifecycle and applies strategic thinking to meet and exceed enrollment goals