Enrollment Manager

About the role

The Enrollment Manager at Human Capital Education (HCE) will lead and develop a team of Enrollment Coaches, guiding them to build strong student relationships and assist prospects through the enrollment process. Reporting to the Director of Enrollment Services, this role combines people leadership with performance oversight, focusing on pipeline health, conversion targets, and cross-functional collaboration.

Responsibilities

• Coach, mentor, and develop employees
• Lead employees to meet Elsmere's expectations for productivity, quality, continuous improvement, and goal accomplishment
• Empower employees to take responsibility, utilize critical thinking, and drive problem resolution
• Provide effective performance feedback through performance evaluations, employee recognition, continual feedback, and implementation of disciplinary systems, as necessary with the assistance of Human Resources
• Work with Human Resources to recruit, interview, select, and train new employees
• Maintain team schedules including program assignments, training, PTO, and PTO coverage
• Maintain transparent communication through internal and external department meetings, one-on-one meetings, and other communication channels, as necessary
• Communicate and collaborate with academic partners to report results and address challenges
• Review, maintain, and update departmental operating processes
• Monitor and analyze enrollment data, lead source performance, and portfolio/programmatic trends, delivering actionable insights and regular reporting to leadership
• Carry out and attain the values and goals of Human Capital Education

Skills and Requirements

• Must have 3+ years of management experience
• Experience with higher education institutions required
• Knowledge of the operation and metrics of Enrollment Services
• Demonstrated ability to lead and develop a department and department staff members
• Excellent written and spoken communication skills
• Outstanding interpersonal relationship building and employee coaching and development skills
• Demonstrated ability to serve as a knowledgeable resource
• Evidence of the ability to practice a high level of confidentiality
• Excellent organizational management skills

Benefits

• Casual work environment in Cherry Creek
• Opportunity to participate in building something important
• Experienced management team that enjoys the work – and loves education
• Competitive salary
• 401K plan
• Unlimited PTO policy
• Medical/Dental/Vision Insurance
• Community giving/volunteer program
• Wellness reimbursement

Pay

$80,000 - $83,000

Schedule

This is not a remote job! Must be located in the Denver area.

Purpose

Enabling Colleges and Universities to Grow with Purpose

Equal Opportunity Employer

HCE is an Equal Opportunity Employer.