TRIO Assistant Academic Coach
Job Summary
Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications
- Bachelor’s degree from an accredited university or college, preferably in the field of student personnel services, adult learning & development, counseling, guidance, education, or a related field of study.
Preferred Qualifications
- Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
- Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
- Experience working with student population and recruitment efforts.
- Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs)
- Working knowledge of student development, education policies, and trends.
- Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
- Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
- Skilled in problem-solving, analysis, follow-through, influence, and persuasion.
- Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
- Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.
- Able to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
- Able to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
- Able to creatively motivate, empower, and recognize students.
- Able to increase retention and graduation rates.
- Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
- Able to work evenings and weekends, as required.
Requisition Number
PT0703890S
Date Grant, Position, or Appointment Expires (For Funds Available, Temporary, and Waiver of Posting)
08/31/2030
Special Instructions to Applicants
Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check. Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours Per Week
40
Work Schedule
Typically, Monday – Friday, 8:00 AM – 5:00 PM
Admission Copy
Supplemental Questions
Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity?
- If you selected 'Public Job Posting" or "Other" please provide source.
- Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Are you a current, internal SEIU applicant/team member?
- Do you have a Bachelor's degree?
Application Documents
Required Documents
- Resume
- Cover Letter/Letter of Application