Academic Coach

About the role

The Academic Coach provides exceptional academic coaching and is accountable for attaining performance goals associated with new, continuing and resuming students while upholding academic integrity.

Responsibilities

• Provides proactive outreach and academic coaching for students, prioritizing conditional active students, and helps them to persist by addressing individual learning needs.
• Conducts orientations and seminars for new and continuing students.
• Promotes library and student support resources through student demonstration and training.
• Organize, promote, deliver, and document academic workshops that advance student success in the areas of critical thinking, professional and academic growth.
• Assists students in online and on-ground courses and may be responsible for specific content areas.
• Coaches students in general content areas (basic math, writing skills) as well as assigned content areas (e.g. chemistry, intermediate algebra, anatomy).
• Helps students develop specific skills related to academic work such as time management, study skills, note taking, and test taking strategies.
• Helps online students navigate online classes and conducts online orientations for online students.
• Facilitates the successful transition of new students into their courses including participation in new student orientations.
• Responds timely, empathetically, and accurately to student inquiries. Meets established service level agreements. Documents student interactions in appropriate College systems accurately and in a timely manner.
• Maintains student attendance and academic progress and intervenes appropriately.
• Meets with academic deans, faculty, and other college colleagues regarding students who are at-risk of not being successful and assists in the development of student success plans.

Qualifications

• Bachelor’s degree in Education, Psychology, Science, Math, English, or a medical related discipline.
• Master’s degree preferred.
• One to three years of education related work experience preferred.
• Demonstrated experience in teaching/tutoring required.
• Knowledge of APA format and online research protocols.
• Strong learning management knowledge preferably Canvas.

Supervisory Responsibilities

This position does not have direct reports or supervisory responsibilities.

Competencies

• Integrity and Ethics
• Professionalism
• Adaptability
• Organization Support
• Communication