Travel Research Coordinator

About the role

Support personalized leisure vacations, cruises, all-inclusive stays, itineraries, suppliers, and traveler support, with particular attention to research traceability. The role ensures that every handoff within leisure travel operations shows what is complete, what is pending, and who owns the next step.

Success in this role is measured by increased reliability in research traceability and the early identification of repeated failure points before they impact customers, partners, or teammates.

Responsibilities

• Track the Travel Research Coordinator workflow by helping the team collect information from relevant sources.
• Own the Travel Research Coordinator workflow by verifying source credibility and recency.
• Coordinate the Travel Research Coordinator workflow by organizing evidence around research questions.
• Review the Travel Research Coordinator workflow by separating observed facts from interpretation.
• Maintain the Travel Research Coordinator workflow by documenting findings and limitations clearly.
• Use documentation and business research confidently in travel research coordination.
• Apply traveler itinerary support without losing track of exceptions, owners, or deadlines.
• Document qualitative research decisions clearly so another teammate can follow the reasoning.
• Exercise sound judgment around research quality, especially when escalation is required instead of assumption.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.