Travel Research Coordinator

About the role

A Travel Research Coordinator at Billingsley Travel Agency will work directly on research traceability in support of family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. The position focuses on travel research coordination within family travel operations, prioritizing accuracy and traceable follow-through over superficial speed.

Responsibilities

• Maintain the Travel Research Coordinator workflow by helping the team separate observed facts from interpretation.
• Track the workflow by documenting findings and limitations clearly.
• Own the workflow by collecting information from relevant sources.
• Coordinate the workflow by checking source credibility and recency.
• Review the workflow by organizing evidence around the research question.
• Ensure research traceability is reliable and surface repeated failure points before they affect customers, partners, or teammates.
• Use presentation support and market analysis confidently in travel research coordination.
• Apply documentation practices without losing track of exceptions, owners, or deadlines.
• Document decisions clearly so another teammate can follow the reasoning.
• Exercise sound judgment in insight development, escalating when necessary instead of making assumptions.

Role Details

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.