Travel Information Aide I Travel Information Aide I - Youghiogheny Overlook Welcome Center

Introduction

GRADE
LOCATION OF POSITION

Position Duties

• Increasing Transactional Outcomes by sharing destination-related information about the state's visitor experiences, events, businesses and deals/discounts/promotions
• Efficiently and effectively providing Welcome Center and Office of Tourism Development operational assistance.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of high school equivalency certificate
• Experience: Two (2) years of experience working in public information in a tourism-related industry (e.g., accommodations, campground, travel development agency, information center, guide service, customer service, hospitality, etc.)

Selective Qualifications

• Strong customer service and communication skills
• Experience in processing and conducting self-directed research to stay current on Tourism information including visitor experiences, events, and promotions within a specific geographic area.
• Experience with Maryland attractions, accommodations, recreational facilities, services, events and destinations.

Benefits

• Subsidized health benefits coverage for themselves and their dependents
• One hour of leave for every 30 hours worked, not to exceed 40 hours per calendar year