Visitor Assistant

Duties and Responsibilities

• Present a positive, professional image as an ambassador for the Museum
• Monitor the Museum Floor operations during business hours
• Afford assistance and engagement to Guests and Volunteers present at the museum for field trips, birthday parties, or special events
• Have a working knowledge of all exhibits and be able to instruct guests about exhibit operations and facilitate their interactions
• Handle all situations ensuring the safety of Museum guests and the security of Museum facilities, equipment and supplies
• To receive, organize and accompany field trip groups as assigned
• Provide tours and other programs as assigned
• Lead live appropriate programming for public audiences and field trips
• Keep the Museum, including the gift shop and outdoor park, free of trash and debris
• Conduct routine maintenance as appropriate in museum areas
• Perform other duties as assigned

Physical Demands and Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is required to move independently within the museum office and spaces.
• The noise level in the work environment is usually low to moderate, however, it can be moderate to loud during peak periods.
• Evening and night work hours required as needed.

Terms of Employment

• In accordance with the museum’s work-day schedule and current salary range as approved by the Board of Directors.
• Evening/night and weekend work hours required as needed.
• Note: The work week for this position is currently Monday – Friday; however, scheduled work hours will be adjusted at times according to the needs and events of the department and museum.
• Participation in certain special events, evenings, weekends, and holidays will be necessary at times and/or mandatory.